Key facts:
- The CEO of CoinEx reiterated the commitment to compensate users for possible losses.
- In a statement to the hackers, the company asked to open communication.
The cryptocurrency exchange CoinEx is looking for solutions to a critical situation after the hack that occurred on September 12. User withdrawals of funds are suspended indefinitely until the platform developers create a completely new wallet system.
In a statement, CoinEx asked its users to “wait patiently” while the development team works on a new security infrastructure. Cryptocurrency deposits and withdrawals on the platform, which were suspended as soon as the drain of funds was detected, will continue to be disabled until further notice.
CoinEx “is focusing on building and deploying a completely new and robust wallet system to handle activities within the 211 chains and 737 assets, which requires more time,” the company announcement states.
In recent hours, CoinEx CEO Haipo Yang issued a public apology to the exchange’s users. In addition, he reaffirmed the promise to compensate all losses caused by the incident and provided details about his company’s future plans.
«Leading my team, these are our top priorities in the coming days: build a new wallet system and resume withdrawals. I assure you that every affected user will be compensated 100%. Your CoinEx assets remain safe. “That is our commitment to all of you.”Haipo Yang, CEO of CoinEx.
As reported in the Market Times, CoinEx shared on its X account (formerly Twitter) a list of addresses involved with the theft. Private researchers collaborating with the exchange in the investigation point to the North Korean hacker group Lazarus as the main person responsible for the attack. https://www.criptonoticias.com/seguro-bitcoin/norcorea-lazarus-hackeo-coinex-usd-54millones/
CoinEx wants to communicate with hackers
While investigations continue, CoinEx seeks to establish a direct communication channel with those who carried out the attack. The company invited those responsible to dialogue and negotiate “constructively.” To this end, it offers the possibility of discussing the return of stolen funds and rewarding them through a “generous reward program” for identifying vulnerabilities.
“Stealing a significant fortune through cyberattacks is considered a “serious criminal act” in any country, and legal responsibilities cannot be evaded. “In this incident, they have demonstrated their technical expertise and talent, exhibiting their potential to stand out as ethical hackers in the blockchain industry.”CoinEx statement directed at the hackers of its platform.
In its message, CoinEx also highlights the importance of security in the cryptocurrency industry and plans to make significant improvements to its infrastructure to avoid future similar incidents. Hours after the hack, the platform had called on other companies and cybersecurity professionals to guarantee a safer and more reliable ecosystem.
